Your global ERP solutions and CRM systems are supposed to simplify your business, but in China, they could create more headaches than solutions. Delayed workflows, regulatory roadblocks, and compliance risks slow you down while your competitors move ahead.
This is frustrating and costly. But these problems are solvable. With the right strategy and tools, you can adapt your ERP and CRM systems to work seamlessly in China’s IT environment.
Key Takeaways From This Article
- Slow networks in China hurt productivity and IT response times.
- Global SD-WAN providers rely on slow third-party vendors.
- A China-specific SD-WAN prevents delays and compliance risks.
- JET offers local support, bilingual troubleshooting, and optimized routing.
- IT leaders must act now to avoid further disruptions.
Why IT Keeps Running Into the Same Roadblocks
IT leaders expect SD-WAN to create a seamless global network, but China’s network environment doesn’t follow the same rules.
Here’s what usually happens:
A simple fix turns into a slow, multi-step process. A ticket submitted to the global SD-WAN provider gets passed to their local telecom partner. That partner forwards it to another service provider, further delaying the response. Meanwhile, the China office is still down.
Every hour of network downtime affects revenue, customer experience, and operational efficiency.
Is your network setting your business up for success or failure? Download the checklist to find out.
A Solution to the SD-WAN Challenge in China
A growing number of businesses in China have stopped relying on global SD-WAN providers that operate through layers of intermediaries. Instead, they’ve chosen a provider with direct local support, bilingual (even trilingual) troubleshooting, and optimized routing from the start.
That provider is JET, and companies working with us have complete visibility over their China network performance. IT teams don’t wait days for fixes and get immediate support from an on-the-ground team that speaks their language, technically and literally.
There’s no struggle to get answers. No extra fees for troubleshooting. No hidden network failures waiting to disrupt operations. Instead, what business leaders get are:
- Enhanced network performance and reliability
- Cost savings (SD-WAN reduces dependencies on MPLS and the need for on-site IT staff at remote locations)
- Improved security
- A noticeable improvement of network speeds
Case Study: From Delays and High Costs to Fast, Reliable Performance
A global customer was using a standard SD-WAN setup to connect their Shanghai and Hong Kong offices. It was costing them 13,000 RMB per month — and still taking up to two days to get a response when something went wrong. The provider promised a 15-minute SLA but didn’t deliver, prioritizing only large enterprise clients.
We cut their monthly costs by 40% and provided real 15-minute response times, often resolving issues before they were even reported. We also gave them a flexible routing path from Shanghai to Hong Kong that improved access to their SAP system in Europe without touching their global setup.
Now they get fast support, reliable performance, and no disruptions to daily operations.
Next Steps for IT Leaders Managing China Operations
An unstable network won’t fix itself. Every delay in resolving these issues leads to more lost productivity, higher costs, and bigger security risks.
IT leaders responsible for China operations need to take action now. That means:
- Assessing where the network is failing and why
- Identifying whether troubleshooting delays are causing business risks
- Choosing a provider that eliminates downtime instead of just reacting to it
The longer the problem goes unresolved, the more damage it does.
Conclusion
China’s IT environment is different and the SD-WAN setup that works for other locations won’t automatically work here. Instead, a localized approach is the best way to ensure fast, stable, and secure connectivity without constant troubleshooting.
Executives expect solutions, not excuses, and IT teams need the right partner to make that happen.
Every day your China office struggles with slow networks, your business suffers. Contact JET now to fix it!
FAQ: SD-WAN for Global Companies in China
1. Why doesn’t my global SD-WAN provider work in China?
Most global SD-WAN vendors operate through third-party providers in China, causing slow performance and long troubleshooting delays.
2. How does JET’s SD-WAN improve network reliability?
JET provides direct local support, optimized routing, and bilingual troubleshooting to keep networks running smoothly.
3. Does JET charge extra for bilingual IT support?
No. Bilingual and trilingual troubleshooting are included with JET’s SD-WAN service.
4. How does JET handle compliance with China’s cybersecurity laws?
JET’s SD-WAN is pre-configured for compliance, ensuring secure and regulation-friendly data handling.
5. How do I get started with JET’s SD-WAN?
Talk to JET today for a network assessment to see how your business can eliminate slow connectivity in China.
Is your network setting your business up for success or failure? Download the checklist to find out.
About JET IT Services
JET helps businesses in China overcome IT challenges with reliable, compliant, and secure solutions. From network optimization to cybersecurity, we ensure your IT systems run smoothly so you can focus on what matters most—growing your business!