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What are Managed IT Services?

Managed IT Services are like having your own top-notch IT team without the hassle of managing it yourself.

Under a monthly contract, we take care of everything tech-related for your business.

This includes ensuring your computers, networks, and servers are running smoothly, your data is safe, and your software is up to date.

Here's What It Involves:

  • Keeping an Eye Out: We watch over your IT setup 24/7 to catch and fix issues before they interrupt your business.

  • Regular Health Checks: Just like a car needs servicing, we keep your tech in top shape with regular maintenance.

  • Up-to-Date Security: We manage your security updates and patches to protect your business against the latest threats.

  • Backups and Disaster Recovery: We’ve got your back with backup solutions that ensure your business keeps running, no matter what.

It’s all about understanding unspoken rules and navigating complex relationships in China, especially between a local team and an overseas HQ. 

Our services are designed for technical support and ensure that your IT strategy aligns with these cultural nuances, ensuring smooth communication and effective project execution.

What are the Benefits of Managed IT Services?

Managed IT services streamline your business operations in several key ways:

Managed IT services let you focus on your core business without constantly worrying about knowing your tech needs.​

What are the Different Managed IT Services We Provide? Here's What It Involves:

JET offers a comprehensive range of Managed IT Services to fit the diverse needs of businesses operating in major Chinese cities. Here’s a snapshot of what we can do for you:

Core Services
  • IT Audits: We start with a thorough assessment of your current IT setup to identify areas for improvement.

  • Relocation & Setup: Are you moving or establishing new offices and factories in China? We ensure a smooth transition and setup for your IT infrastructure.

  • Network & Server Management: From daily operations to proactive upgrades, we keep your network and servers efficient and secure.

  • User Device Maintenance: We manage and maintain all user devices to ensure they’re always up to speed.
Specialized Support
  • Security Patch Management: Keeping your systems safe with timely security updates.

  • Backup & Disaster Recovery: Implementing robust solutions to protect your data from any eventuality.

  • Email & User Account Management: Streamlining communications and access controls for your team.

  • Cybersecurity Education: Training your staff to recognize and mitigate cybersecurity risks.

Our services are flexible, allowing you to choose precisely what you need. Whether you need a comprehensive solution or targeted support, we tailor our services to match your business requirements.

Service Plans

We have two plans for your consideration:

1. Managed Services Plan

With our subscription service, you can get continuous tech consulting, project management, and unlimited support for a predictable monthly fee. It’s like having an IT team on call without any surprises in cost.

2. Break-Fix Plan

Our Break-Fix Plan is perfect for businesses that need flexibility. Use IT support only when you need it. It’s pay-as-you-go IT help tailored to your immediate needs.

What are the Different Managed IT Services We Provide?

JET offers a comprehensive range of Managed IT Services to fit the diverse needs of businesses operating in major Chinese cities. Here’s a snapshot of what we can do for you:

  • IT Audit Results: Use the findings from an initial IT audit to pinpoint areas needing immediate attention and improvement.

  • Business Goals: Align IT services with your business objectives. Whether it’s growth, efficiency, or security, choose services that support these goals.
  • Scale and Scope: The size of your company and the complexity of your IT needs dictate the level of service required.
  • Industry Requirements: Certain industries may have specific IT needs or compliance standards.
  • In-house Expertise: Consider the strengths and gaps in your current IT team. Outsourcing can fill critical skill gaps without the overhead of hiring.
  • Resource Allocation: Outsourcing IT tasks lets your in-house team focus on strategic initiatives rather than day-to-day operations.
  • Scalability: JET will scale the type and level of services up or down based on your evolving business needs.
  • Customizable Solutions: Look for providers offering tailored services that address your company’s challenges.

Selecting the right managed IT services is about finding the perfect balance between your current capabilities and future goals.

JET offers the flexibility and expertise to ensure your IT infrastructure supports your business.  

Curious How JET’s Managed IT Services Could Transform Your Business?