In 2022 we engaged Ervis and JET IT Services to support our new China team with:
- Provisioning of user devices
a. Laptops
b. Company phones - Ongoing IT support
a. User support for the China employees
b. Communication with the Global IT Team and setup standards for the new team - Procurement and management of IT solutions
a. Global connectivity solutions
b. Management of software solutions
Ervis and his team’s service has been outstanding, and they were responsive, flexible and raised the standard of our local systems to meet global IT standards.
Their trilingual support (English, Chinese, Italian) cannot be matched in China and JET was instrumental in building a strong IT foundation for our business in China.
I recommend Ervis and his team for all your China IT needs.
Nicola Cosmai
GM Alessi China
JET IT Services is a very professional IT company and solved our IT problems quickly and efficiently. Communication with the IT engineer was very smooth, and they could responded in a very short time. We chose JET service as our long-term IT supplier and solutions partner.
Celine Guan
Administration and Order Processing Manager
Palas Instruments (Shanghai) Co., Ltd.
Ervis and his team at JET IT Services delivered a very satisfactory service for our Shanghai team. They understood our work scope, communicated clearly with the USA IT Team and the Shanghai team, carried out the support and closed the project professionally.
I’d recommend them to international firms looking for professional IT Services in China.
David Crowder
Senior System Administrator
AZP
In 2021 we engaged Ervis and JET IT Services to audit our Shanghai office IT network as we wanted to:
Document the IT infrastructure of our Shanghai office and standardize our user devices
2. Improve our Office Wifi
With their expertise, we upgraded our local IT infrastructure to standard professional devices. The upgrade also provided a stable and smooth wifi coverage to our employees and guests.
I recommend Ervis and his team to any company that wants to build a strong IT in China and integrate it into their global infrastructure.
Andrea Busanelli
CFO Laminam China
Thoroughly enjoyed collaborating with Ervis. Clearly a professional in his field and it was a pleasure to explore new and innovative and honest ways of approaching opportunities in a tough market. Ervis is extremely knowledgeable yet results driven with a great attention to detail. His extensive knowledge of digital strategies and the pitfalls that the Chinese market comes with can help organization avoid problems and focus on core competence. Finally, his highly personal approach make Ervis a pleasure to work with.
Andreas Guip
Managing Director of EW-Link
“As an Art Director and Part Time IT in my small studio, I couldn’t thrive without the help of a strong and reliable partner as Ervis. He came with his expertise on the early days of our company and saved us of dire straits in our darkest hour with his hardware, software and infrastructure expertise. I would recommend him to any professional contact of mine.”
George Lobo Castro
Design Director
B&R Enclosures manufactures sheet metal enclosures for the electrical and telecommunications industries. It is an Australian company with manufacturing operations in Suzhou, China (ISO9001 certified) and offices in other centres in Asia and the Middle East. Recent successful contracts include partnering with ABB Shanghai to supply the Oyu Tolgoi copper mine in Mongolia.
As an Australian company operating in China, it can be difficult to provide, support and maintain technology from that distance. The local market dynamics, cloud infrastructure and regulatory environment, are significantly different to that in Australia.
To successfully deploy technology and systems requires an understanding of the people and processes and overcoming language and cross-cultural challenges. This is why B&R needs to have a trusted technical partner in China like Jet IT Services that understands the local environment within the global context. It is also important to partner with a company that has the right business “fit” and is aligned with B&R’s values, particularly flexibility and agility.
B&R has used JET IT Services for relatively simple tasks, such as assisting with 21Vianet setup and configuration and conducting a detailed review of our operating environment. JET IT was able to respond quickly and help us recover our environment following a cyber-attack in 2020.
Ian van Haeringen
Information Systems Manager
B&R Enclosures Pty Ltd
B&R Enclosures (Suzhou) Co. Ltd
“Ervis and his team helped us through a difficult and complex ICP issue and guided us through the intricacies of the Chinese ICP system. We were able to move our site from a global platform to a Chinese hosting environment, which had a massive effect on the traffic to the site. Their patience over a prolonged period and high levels of support, resolved the issues that we encountered during this process and got our site working properly for the Chinese market. I recommend JET IT services to any international company looking for IT solutions in China.”
Simon Griffiths
Managing Director
Webxopt Pty Ltd
“The Benelux Chamber of Commerce engaged Jet IT Services, led by Ervis, for our critical systems migration to China, including email, Office 365, and OneDrive. Ervis’s team demonstrated exceptional hands-on expertise, ensuring a seamless transition with minimal disruption and maximum flexibility. Their deep IT knowledge and personalized approach made the complex cross-border migration a success. We wholeheartedly recommend Jet IT Services for any business facing similar challenges.”
Jonathan Xu
Director of Business Development
Benelux Chamber of Commerce in China
In 2024 we engaged Ervis and his team at JET IT Services to support us with the implementation of Microsoft365 and reviewing and redoing our ICP.
About Microsoft365: their communication, patience and support was top notch. They asked about our current and future needs, proceeded to work on a plan and implemented it with us.
About the ICP: they helped us updated the ICP for the old domain, because we were stuck and couldn’t finish it by ourselves.
If you’re looking for an IT vendor in China that understands your China IT needs, helps preparing a clear process and delivers on it, get in touch with Ervis and his team.
Annabel Baade
Co-founder and COO
Yingos
In 2021 we asked Ervis and JET IT Services to audit our Shanghai office and factory IT network. Our objectives were:
1. Standardize our IT systems
2. Build a safer and stronger IT infrastructure
After the initial IT audit and fulfilling the 1st requirement, we asked Ervis and his team to rebuild the company network following his recommendations and since then we’ve used his team for the ongoing user and network support.
The results have been:
1. upgraded network,
2. easier to manage and control company infrastructure,
3. improved documentation,
4. single point of contact for all our IT needs,
5. bilingual support,
6. better alignment with our global IT team
We highly recommend Ervis and JET IT Services because they bring great China IT expertise, smooth communication and understanding of our needs to have IT supporting our growth and success.
Atom Cutting
“I highly recommend Jet IT Services for their exceptional IT support services. I have been working with the team for 4 years supporting our office in Shanghai, I have consistently been impressed with their professionalism, expertise, and dedication.
Ervis and the team provide us with comprehensive IT support, including infrastructure management, security, and helpdesk support. The team is highly knowledgeable and always quick to respond to any issues we encounter. They have a deep understanding of our IT infrastructure and have been instrumental in ensuring our systems run smoothly and efficiently.
They regularly perform system checks and updates, which has significantly reduced downtime and prevented potential issues before they arise. Their ability to anticipate our needs and provide tailored solutions has been invaluable.
Additionally, the customer service provided by the team is outstanding. Their support staff are friendly, approachable, and always willing to go the extra mile to assist us. They have consistently demonstrated a high level of professionalism and a genuine commitment to our success.
In conclusion, I highly recommend Jet IT Services to any organization seeking reliable and efficient IT support services. Their expertise, proactive approach, and excellent care service make them an invaluable partner for any business.”
Tariq Malik
Head of IT
Corney and Barrow
Curious How JET’s Managed IT Services Could Transform Your Business?