In 2020 Corney & Barrow expanded their business into China. An office in Shanghai was selected, and I was asked to find a local company to provide IT support services, including installations and ongoing support to local users. I looked at a couple of companies, one of them being abcxyz, recommended to us by another business in China. I found them to be quite helpful by email, but when it came to holding a conference call and going over our requirements, I found it quite hard to understand them. When I asked what they could do for us, their response wasn’t clear. I felt it might be good to compare with another local business.
 
I was google searching and came across a website that listed IT companies in Shanghai, and Jet IT Services was one of them. I emailed them in Sep 2020 and received a response the very next day. Ervis emailed me explaining the services and what they provide to local/international companies. During our conference call, Ervis spoke excellent English and understood my requirements. He was very professional and offered possible solutions to my needs. 

Jet IT Services set up the infrastructure in the office, internet line, server, firewall, backups, users set up on 365, and provided support to local users. I had all the help I required and never looked back. Ervis and the team have been amazing, and we are happy to continue working with them for the foreseeable future.

 

Tariq Malik
Head of IT
Corney & Barrow

B&R Enclosures manufactures sheet metal enclosures for the electrical and telecommunications industries. It is an Australian company with manufacturing operations in Suzhou, China (ISO9001 certified) and offices in other centres in Asia and the Middle East. Recent successful contracts include partnering with ABB Shanghai to supply the Oyu Tolgoi copper mine in Mongolia.

As an Australian company operating in China, it can be difficult to provide, support and maintain technology from that distance. The local market dynamics, cloud infrastructure and regulatory environment, are significantly different to that in Australia.

To successfully deploy technology and systems requires an understanding of the people and processes and overcoming language and cross-cultural challenges. This is why B&R needs to have a trusted technical partner in China like Jet IT Services that understands the local environment within the global context. It is also important to partner with a company that has the right business “fit” and is aligned with B&R’s values, particularly flexibility and agility.

B&R has used JET IT Services for relatively simple tasks, such as assisting with 21Vianet setup and configuration and conducting a detailed review of our operating environment. JET IT was able to respond quickly and help us recover our environment following a cyber-attack in 2020.

Ian van Haeringen
Information Systems Manager
B&R Enclosures Pty Ltd
B&R Enclosures (Suzhou) Co. Ltd

If you’re looking for a provider of IT services for your company, Jet IT Services is an excellent choice.

I wholeheartedly recommend them for their prompt feedback, sorting out standard problems and even emergencies on very short notice. Their outstanding services fully comply with the local regulations thanks to their knowledge and experience. I love that we have a dedicated WeChat group for our organization whenever I have a question or an inquiry instead of dialing a generic telephone number or writing an email through a website.

They have always been very responsive to my requests and always gone the extra mile to ensure that our issues are solved. ECM Shanghai has worked with Jet IT Services for the past four years, and we have just appointed them again as our exclusive IT services provider!

 Andrea Cavagnini
 General Manager
 ECM Shanghai

Thoroughly enjoyed collaborating with Ervis. Clearly a professional in his field and it was a pleasure to explore new and innovative and honest ways of approaching opportunities in a tough market. Ervis is extremely knowledgeable yet results driven with a great attention to detail. His extensive knowledge of digital strategies and the pitfalls that the Chinese market comes with can help organization avoid problems and focus on core competence. Finally, his highly personal approach make Ervis a pleasure to work with.


Andreas Guip,
Managing Director of EW-Link

“As an Art Director and Part Time IT in my small studio, I couldn't thrive without the help of a strong and reliable partner as Ervis. He came with his expertise on the early days of our company and saved us of dire straits in our darkest hour with his hardware, software and infrastructure expertise.  I would recommend him to any professional contact of mine.”

 

George Lobo Castro,
Design Director