Tier 1 Technician

Position Overview:

We believe a great IT support engineer does more than solve problems—they anticipate them. They support business growth by focusing on long-term needs when designing and  implementing solutions, ensuring problems are proactively addressed with precise, effective, and complete IT strategies.

If you’re looking for long-term development in a respectful, collaborative, and fast-growing team, please contact us.

Job Responsibilities

• Assist in maintaining and troubleshooting network devices.
• Help install and configure Windows servers and desktop operating systems.
• Support network connection maintenance and IT equipment deployment.
• Learn to manage Office 365 and other client software environments.

Qualifications

• Enthusiasm for starting a long-term career in IT.
• Basic understanding of PHP and MySQL.
• Eagerness to learn and grow, especially in Office 365 administration.
• Basic proficiency in reading and writing in English.
• Preferred certifications (not required): CCNA, CCNP, CCIE, MCSE, MCSD, CompTIA A+.

We Value Candidates Who:

• Communicate clearly and professionally.
• Are customer-focused and eager to help.
• Demonstrate curiosity and problem-solving skills.
• Work well with teams and take responsibility.
• Are open to travel for short-term assignments if necessary.

Company Introduction:

JET IT Services (Shanghai JET IT Services Co., Ltd.), founded in 2018 and headquartered in Shanghai, is a trusted IT solutions provider serving multinational clients across Greater China. Our founders bring extensive experience from both Chinese and international IT service sectors. We tailor IT solutions by deeply understanding our clients’ business needs, processes, and long-term goals in China.

We serve international customers operating across different industries, including shipping, manufacturing, real estate, consulting, pharmaceuticals, and more, across countries such as China, the UK, Italy, Germany, the US, France, Australia, Sweden and Singapore. 

公司介绍:

上海建梯企业咨询服务有限公司，成立于 2018 年，公司位于上海，创始人拥有多年 中国及跨国公司 IT 服务专业经验，公司基于深入了解客户的业务模式和工作流程，帮 助客户规划、挑选和实施 IT 的解决方案。

我们相信，真正理解公司的业务发展需求，才可以为公司提供有效的解决方案。公司服务中国、英国、意大利、德国、美国、法国、瑞士、奥地利、荷兰、澳大利亚、新加坡等跨国公司，包含但不限于航运、制造业、建筑业、房地产业、⻝品餐饮行业、进出口贸易、咨询行业、医药行业等公司。

职位介绍:

我们相信，一个好的 IT 技术支持工程师，不止可以解决客户遇到的问题，更可以未雨 绸缪，以支持业务发展为目标，在方案设计并实施时，以⻓期客户需求为主，排除潜 在问题，精确、有效、完整地完成 IT 方案，做有助于业务发展、解决客户真正困难的 “问题解决师”。我们的员工可以选择居家办公。

如果你希望在一个相互尊重，团结协作，高速发展的团队中，得到属于你的⻓期发展。请与我们联系。

工作职责:

• 网络设备维护与调试
• windows 服务器安装与维护台
• 式电脑与笔记本 OS 安装与维护
• 网络连接维护

职位要求:

• 有 IT 就业意向，并有⻓期从事该行业的打算 1 年到 5 年(可以接收应届毕业生)
• 具备 PHP 和 MySQL 方面的大量知识
• 具备处理 OCice 365 问题的大量经验
• 具有良好的英语读写能力
• 拥有以下认证者优先:CCNA/CCNP/CCIE/MCSE/MCSD/ Comptia a+

我们希望你:

• 有良好的沟通能力
• 以客户为中心的服务精神
• 具有良好的分析能力
• 能融入到团队当中
• 有责任心、积极有效的解决问题
• 可以接受短期出差

If you’re interested in the position, please send your CV to ervis@jetservices.com.cn or contact us through the same email for more information.

如果您对该职位感兴趣，请将您的简历发送至 ervis@jetservices.com.cn，或通过该邮箱与我们联系以获取更多信息。